1. Introduction

Welcome to BuilderOpedia (“Company”, “we”, “our”, “us”).

BuilderOpedia is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy explains how we handle personal data when you use our website, software, CRM platform, and related services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

• Full name

• Email address

• Phone number

• Company name

• Designation

• Billing and payment details

• Login credentials

B. Business & CRM Data

• Lead information entered into the system

• Customer contact details

• Property and inventory details

• Transaction records

• Communication history

C. Technical Information

• IP address

• Browser type and version

• Device information

• Cookies and usage data

• Log files

3. How We Use Your Information

We use collected information to:

• Provide and maintain our Services

• Manage user accounts

• Process payments and subscriptions

• Improve platform performance and features

• Provide customer support

• Send important service updates

• Ensure platform security and fraud prevention

• Comply with legal obligations

We do not sell personal data to third parties.

4. Data Storage & Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encrypted data transmission (SSL)

• Secure servers and firewalls

• Role-based access control

• Regular security monitoring

While we strive to protect your information, no system is completely secure. Users are responsible for safeguarding their login credentials.

5. Data Sharing & Disclosure

We may share information with:

• Trusted third-party service providers (hosting, payment gateways, analytics)

• Legal authorities when required by law

• Business partners strictly for service delivery

All third parties are contractually obligated to maintain confidentiality and data protection standards.

6. Cookies & Tracking Technologies

BuilderOpedia uses cookies and similar tracking technologies to:

• Enhance user experience

• Analyze platform usage

• Remember user preferences

You may disable cookies in your browser settings; however, some features may not function properly.

7. Data Retention

We retain personal data only as long as necessary to:

• Provide Services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Users may request data deletion subject to legal and contractual requirements.

8. User Rights

Depending on applicable laws, users may have the right to:

• Access their personal data

• Request correction of inaccurate data

• Request deletion of data

• Object to data processing

• Withdraw consent (where applicable)

Requests can be made via the contact details below.

9. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

10. Children’s Privacy

BuilderOpedia’s Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. International Data Transfers

If applicable, data may be stored or processed outside your country of residence. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

BuilderOpedia
Email: team@builderopedia.com
Address: Unit No. 314-318/320-327, 3rd Floor, Chandigarh Square, Chandigarh-Ambala Hwy, Gazipur, Zirakpur, Punjab, India